We are excited to welcome you to Steamboat this winter, but wanted to keep you informed about important changes within our lodging properties and the Steamboat Springs community that may affect your visit.
The Steamboat Resort is committed to providing an exceptional experience to all skiers & riders while adhering to Colorado state and local Routt County authorities’ health and safety guidelines. There may be changes to the policies and procedures regarding lift-line management, restaurant & lodge capacity, ski school, shuttles and parking. For answers to all your questions regarding Steamboat’s initiative for a safe (and awesome) season, please follow this link: The Trail Forward.
All property amenities are for registered guest and homeowner use only. Some property amenities may be closed due to local guidelines or the inability to distance in said areas. By entering the pools, hot tubs, fitness center or other facilities - you are doing so at your own risk. The management company and the homeowners associations are not responsible for any possible COVID-19 outcomes. Do not enter any property amenities if you have COVID-19 symptoms, have tested positive for COVID-19, or have been exposed to someone with COVID-19 in the last 14 days.
All guests, homeowners, and employees are required to wear facial coverings when using or traveling through common areas. Please maintain social distance of 6 feet. Limit use of elevators to members of your party.
If maintenance service is required during your stay, please call our front desk to request assistance. For the safety of our guests and staff, we request that the property be vacated while services are performed. If this is not practical, we require all guests to step to another room. All employees are required to wear facial coverings while providing service, and we expect guests will do the same. Please maintain social distance of 6 feet.
Please check with the front desk regarding policy for requests related to linen & towel replacement, emergency clean up procedures, location of the trash & recycling areas, and additional guest supplies. Our procedures are subject to change at any time based on state guidelines and CDC recommendations.
Management will not be monitoring hot tub and pool usage or capacity. All water amenities are to be used at your own risk. Pools and hot tubs are subject to closure with little or no warning based on public health guidelines. Wear a face mask over your mouth and nose except when swimming. Maintain a six-foot distance between yourself and others, except for same family members. Please limit your time in the hot tub / pool to 30 minutes so others may enjoy the facilities as well.
For properties that receive shuttle service, we anticipate winter shuttle services will be operating at reduced capacity. Colorado’s current guidelines for public transportation limit vehicle access to 50% of posted seating capacity, creation of social distancing between passengers, ventilation of the shuttle when possible, and compliance with the Colorado mask mandate when riding the shuttle. All riders and drivers will be required to wear a facemask that covers the nose and mouth when riding the shuttle. Passengers are expected to follow all guidance from the shuttle operators, as their health and safety is our mutual priority during this challenging time. Please expect longer than average wait times for both ski area loop and on-call shuttle services. Information on how to request a shuttle will be provided during the check in process. Restaurants will also have capacity restrictions this winter, and we recommend making all restaurant reservations in advance. Many local restaurants also offer carry-out options, as well as delivery services. IF YOU ARE SICK, PLEASE DO NOT ATTEMPT TO RIDE THE SHUTTLE.
Properties with Shuttle Service
Steamboat Springs and the broader community of Routt County has taken thoughtful steps in order to keep our residents safe and healthy. All local businesses have instituted mitigation plans and safety standards, and we ask our guests to play a role in everyone's comfort and well-being while visiting. Routt County encourages everyone to follow the Six Commitments to Containment.
AVOID PERSONAL GATHERINGS
Keep it small and keep it in your family
Artwork by local artist Jill Bergman as part of Six Commitments Public Awareness poster art campaign.
Please note that all outdoor swimming pools at the amenity building (Trappeurs Lair), Aspen Lodge, Champagne Lodge, Emerald Lodge and Bear Lodge are currently OPEN under occupancy, disinfection, and social distancing restrictions.
Access to the pools is on a first come first serve basis limited to specific occupancies. Tennis courts and the fitness center are OPEN on a reservation basis. Please contact the front desk after your arrival to schedule reservations. The fire pit and some common area grills are open. Other amenities including hot tubs, the conference room, and sauna are closed and an opening date has not been determined. Access to amenities and hours of operation are subject to change. The homeowners association and management are considering all state and local guidelines which may change at any time. Please check with our front desk upon arrival for the current status of the common area amenities.
The health and safety of our guests and homeowners are essential and a company-wide priority.
That is why our staff is committed to a rigorous cleaning regiment specifically targeted to clean & disinfect each residence and all common areas throughout our managed properties, with special emphasis on all high touch areas. Our cleaning products and techniques are informed by US Centers for Disease Control and Prevention.
We want you to know we're utilizing two proven disinfecting agents:
Both are certified by the Environmental Protection Agency to be effective at killing a broad spectrum of pathogens, including: